Legal notice

LEGAL INFORMATION

As required by law 34/2002 of 11 july of the Services of the Society of the information and Ecommerce the Merchant onwards MINT AND ROSE applies to your understanding the following identified data of our business. In its capacity as a service provider of the information society: Place of business at Argensola Street 28004 Madrid (Spain) and with CIF:B47698816 recorded in the commercial registry of Valladolid, volume 1428, folio 141, page N.o va25141. Also we indicate that MINT&ROSE is the holder of the domain http://www.mintandrose.com/.

Adde in Registro Mercantil de Madrid, Tomo 40064, Libro 0, Folio 24, Sección 8, Hoja M 711803, Inscripción 3.

GENERAL CONDITIONS OF USE

Needless to say, access to this website implies that you accept the standards that we have established in this webpage and displayed to you in total clarity.

Complaint forms are available at the customer's service. Download here.

If the purchase between you and us has been concluded online via our website, in accordance with EU Regulation No. 524/2013, we inform you that you have the right to apply with us for an out-of-court settlement of consumer disputes accessible via the Internet address http://ec.europa.eu/consumers/odr/.

USER REGISTRATION 

It is necessary to register yourself to acquire any products via our website https://mintandrose.com. In the registration process you will need to choose a username and a password. The use of the personal details that we collect during the registration process is explained in the “Privacy Policy” section of our website. Nevertheless we note that MINT&ROSE can exclude any user account, unilaterally, temporarily or permanently when we detect that the user breach any of these terms of use.

 

Por otro lado, en cumplimiento de la Ley 34/2002, de 11 de julio, de Servicios de la Sociedad de la Información y de Comercio Electrónico, le informamos que en todo momento puede oponerse al tratamiento de sus datos para estos fines revocando incluso el consentimiento prestado, para lo cual es suficiente con dirigir una comunicación a la dirección indicada anteriormente, o por correo electrónico.

PURCHASE PROCESS AT MINT AND ROSE

1. Once you have completed the purchase MINT&ROSE will immediately confirm that the order has been accepted via a link where you can download the confirmation/receipt of the order. We also automatically send you an email to the account you have provided us.

 

2. In any case, we will issue you an order tracking number that you can access from your registration zone.

 

3. The total price clearly states the price of the item, IVA and the costs of shipping.

 

4. Regarding ACCEPTED FORMS OF PAYMENT, we indicate that we accept both PayPal and of course Credit Card. If you decide to use the PayPal option you will receive an email from PayPal confirming your order. If you choose the credit card option the credit card company’s payment gateway will confirm if the payment can be processed.

TERRITORIAL SCOPE OF DELIVERY AND WARRANTY

SHIPPING COSTS           ESTIMATED SHIPPING TIME

 

SPAIN (PENINSULA AND BALEARES) AND PORTUGAL. FREE FOR ORDERS ABOVE 30 EUROS. 4 EUROS FOR ORDERS BELOW 30 EUROS. FROM 1 TO 3 DAYS

 

REST OF EUROPE. 12 EUROS FROM 3 TO 7 DAYS

 

For shipping to the rest of the world, please inquire with us at care@mintandrose.com. For exceptional reasons beyond our control (strikes, etc.) the shipping period could increase to up to 30 days.

PRODUCT DAMAGE

In any case if you notice any Product damage, due to shipping, you will have to communicate that to MINT&ROSE immediately and to the respective supplier of the delivery. In this case, we remind you that you have the right to the post sales guarantees and services established in the Revised Text of the General Law for the protection of the consumers and users and other supplementary laws (RDL 1/2007, of 16 November), in articles 114 and subsequent.

RETURNS AND EXCHANGES. RIGHT OF WITHDRAWL

In the case of wanting to exchange a size or to return the product once you have receive it, you must make the request within 30 days after receiving your order. Shipping costs will not be returned.

 

As required by articles 68 on and 101 on of the Revised Text of the General Law for the defense of the consumers and users and other supplementary laws (RDL 1/2007 of 16 November), we are required to inform you that you are entitled to cancel the contract, without any penalization, taking notice you only have 30 days from the date of the receipt to do it.

 

In this respect you must keep in mind that the objects must be returned in their original packaging, including all accessories and all in perfect condition.

 

If you want to check how to return or exchange a product please take a look to our FAQ here.

INTELLECTUAL PROPERTY

We inform you that the ownership of the copyright for all the content, including graphic resources and the photographs on the site http://www.mintandrose.com is held and maintained at all times by MINT&ROSE and where appropriate the artists that have transmitted the rights of commercial exploitation. The user recognizes that unauthorized reproduction, commercialization, public communication, distribution or transformation of such works, except for personal and private use, constitutes an infringement of intellectual property rights punishable in accordance with current legislation. Therein, we indicate that we specifically forbid any commercial distribution of data, images and graphic resources from this website without previous authorization in writing from MINT&ROSE.

COOKIES

Our Site may use “cookies” to enhance User experience. User’s web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

Click to view our Cookies Policy

APPLICABLE LAW AND JURISDICTION

Finally, we indicate that for all the matters that may arise in connection with the interpretation, execution or any breach of these terms or utilization, the participants, waiving their own jurisdiction we expressly submit to the competence and jurisdiction of the Spain. These conditions shall be governed, in any case, by the Spanish legislation.

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