You have 30 days from the date you received your order to request a size exchange or return. To request an exchange or return, simply follow these easy steps: Exchanges and Returns

You can consult our size guide on each product page. It is a general guide, but if the model you are interested in has any special features, we will indicate them in the description.

All orders receive a confirmation email instantly once the order has been placed (it may be in your spam folder!). However, if you have not received it, it may be for one of the following reasons:

• The payment has not been made correctly.
• The email address has not been entered correctly.
• There is a computer problem that has prevented the email from being sent.

Please first check that the purchase amount has been deducted from your bank or payment platform. If so, don't worry, just send us an email to care@mintandrose.com with all your details and we will confirm the status of your order.

Yes, we ship to countries all over the world. Please send us an email to care@mintandrose.com with your address and we will quote you for shipping and provide you with purchase instructions if you ultimately decide to proceed with your order.